:: Capabilities

iServe Technologies helps small and mid-sized companies take advantage of IT technology that is often too complex and/or costly to maintain in-house. Instead, clients can now enjoy the best IT solutions available at a mere fraction of traditional costs.

Instant Infrastructure
  • Eliminate large up-front capital expenditure
  • Instant scalability for growth
  • Minimize technology costs including staffing
  • Reduce time to market - implement new technologies or applications more quickly
  • Eliminate costly upgrades or redundancy
  • Reduce operational costs while improving organizational flexibility

Continuous Connectivity

  • World leading backbone providers
    • SAVVIS Communication
    • UUnet (MCI)
    • Cisco technology
    • Private NAPs
  • Gigabit switching
  • Redundant UPS
    • N+1
    • Raid 5 type architecture
  • Power conditioning
  • Generator back-up
  • Redundant environmental control
  • Low network latency - guaranteed less than 5% packet loss
  • Multi homing (iBGP4 routing)
  • Load balancing

24/7 Monitoring
Network and hardware monitored 24 hours a day, 7 days a week

  • HP Open View monitors bandwidth conditions
  • URL/Internet application monitoring
  • SNMP Technology monitors functioning of NOS at network level
  • Sniffers identify bottlenecks, faulty equipment, or bandwidth degradation
  • UPS monitoring

High-Level Security

Physical

  • Multi-level security for controlled access
  • Locked cabinets
  • Video surveillance
  • Dedicated services with power protection/fire suppression

Data

  • Proxy firewall
  • Hardware firewall
  • VPN
  • Encryption
  • VLAN

Redundancy

  • Connectivity
  • Local loop
  • Tier providers
  • UPS and generator backup
  • Environmental systems
  • Off-site back-up
  • Optional server redundancy

Guaranteed Performance

  • Server up-time guarantees
  • Response time guarantees
  • Client Level Service Level Agreements

Service Level Agreements

  • Strategic relationship ensure connectivity
  • SAVVIS Netadvantage Partner
  • UUnet (MCI) Business Partner